A report is generated after the testing is performed in surgery and it is then sent to the interpreting physician for signature. The patient’s third party insurance carrier is billed electronically and an explanation of benefits with or without payment is returned usually in 4-6 weeks. It is our policy to appeal the claim two times after the initial explanation of benefits is sent in order to obtain payment for service. This process, depending on how quickly the insurance company responds can take up to one year from the date the testing takes place. We do not contact the patients for assistance in obtaining reimbursement or payment of the remaining balance until we have exhausted our efforts in working with the insurance company. We are committed to quality patient care during the testing and throughout the billing process. We understand that surgery and the inability to work along with other medical bills can create a tremendous financial strain. We are dedicated to working out an amicable payment plan. Please contact us at 903-534-0809 with any billing questions and concerns you may have.